The Online Computer Library Center, formally known as OCLC, ranked the University of Western States Library 14th out of 7,500 libraries in their 2019 Annual Report as having the quickest interlibrary loan (ILL) turn-around time with an incredible 83% fulfillment. This statistic from a major library service provider refers to loan requests that the UWS library staff are fulfilling for other libraries. It also reflects flexible service hours (include evenings and weekends), the workflow that we have been able to establish with the library staff and their schedules, and the contribution that UWS is making to the larger scholarly community.
“The interlibrary loan team in the UWS library is amazingly efficient and resourceful in their work,” said Stephanie Debner, university librarian. “The team is focused on the needs of our students and our borrowers: their top priority is getting resources into the user’s hands as quickly as possible. Not only do they fulfill many requests a week – often in the hundreds – for the UWS community, but they also leverage the library’s own collection to meet user information needs across the country.