Chief Technology Officer

Website University of Western States

DEPARTMENT: Information Systems and Technology
REPORTS TO: Senior Vice President for Finance and Administration/Chief Financial Officer (CFO)
CLASSIFICATION: Exempt

Summary Description:
The Chief Technology Officer (CTO) reports directly to the Senior Vice President for Finance and Administration/CFO (SVPFA). The CTO provides vision and leadership for developing and implementing information systems (IS) and information technology (IT) initiatives.  The CTO ensures that UWS is on the cutting edge of technology in support of the mission. This position directs the planning and implementation of enterprise IS/IT systems in accordance with the mission, core values and purposes of the university as well as directly oversees the day-to-day operations of the University’s information systems and information technology infrastructure, cybersecurity, project management, technical operations, telephone services, and end-user technology support services.

The CTO serves on the Division of Finance and Administration Leadership Council which includes the following positions:

  • Chief Business Officer
  • Chief Technology Officer
  • Director of Risk Management
  • Executive Assistant, SVPFA
  • Executive Director of Clinic Business Operations and Finance
  • Executive Director of Emergency Response, Safety, Security, and Campus Operations
  • Vice President for Innovation and Strategic Initiatives

Primary Responsibilities:

  • Provides institution-wide leadership and direction for planning, organizing, developing and integrating the technical and systems efforts, including establishment, execution, and reporting of departmental systems, goals, priorities, schedules, risk and cybersecurity analysis, budgets, metrics and timelines.
  • Ensures all IS and IT systems are completed on time and within budget in the context of strong communication with the SVPFA/CFO, the executive project sponsor and UWS community.
  • Prepares and submits an annual budget for the department to the SVPFA/CFO.
  • Plans for long-term capital and operational resource needs; manages and monitors budgets on an ongoing basis.
  • Oversees the development and implementation of the rolling 5-year information systems and technology plan.
  • Provides leadership in the annual budget development process for assigned units.
  • Responsible for overseeing and ensuring that UWS has strong cybersecurity systems in place.
  • Works with the Chief Business Officer (CBO), the Executive Director of Emergency Management, Safety, Security, and Campus Operations, and members of the IT team to develop the annual cybersecurity report for the SVPFA and the UWS external auditors.
  • Leads the process of determining the priorities, projects, and future directions of the university’s IS and IT functions in partnership with the SVPFA/CFO.
  • Integrates and coordinates the development of and implementation of IT and IS programs across the university, to achieve maximum institution-wide efficiencies and synergies at optimal costs; coordinates the identification and prioritization of required IT and IS initiatives among the university’s various operating components.
  • Evaluates business needs, objectives, and goals, researching products available and designating procedures to best meet those needs within the university’s IS/IT infrastructure.
  • Analyzes complex business needs presented by the user community and clients and recommends technical and system solutions.
  • Develops and implements all IT and IS policies and procedures, including those for systems, architecture, security, disaster recovery, standards, purchasing and service provision.
  • Coaches, mentors and directs IS/IT staff in operational activities to ensure a university-wide perspective and compliance with university goals, objectives and the approved budget.
  • Manages IS and IT staffing including: recruitment, supervision, scheduling, development, evaluation and disciplinary actions.
  • Maintains awareness of changing IS/IT trends and regulations which might impact the university and takes corrective action as required.
  • Participates on all hardware and software evaluations along with vendor contracts for maintenance. Makes purchasing recommendations to the SVPFA/CFO and monitors contract performance to ensure the university receives the full scope of service detailed in IS and IT contracts.
  • Collaborates with appropriate stakeholders to ensure effective educational technology for academic offerings.
  • Directs research on potential technology solutions and implementations in support of new initiatives, opportunities and procurement efforts, including academic initiatives and programs.
  • Oversees provision of end-user services, including help desk and technical support services.
  • Performs liaison duties between users, operations and programming personnel in the areas of systems design, modifications or trouble shooting.
  • Conducts feasibility studies for various upgrade projects, improvements, and other conversions.
  • Ensure all systems are up-to-date with the appropriate security patches and software updates.
  • Performs other duties as assigned by the SVPFA/CFO.

Qualifications: (Knowledge, skills, and abilities needed to perform the job)

  • Excellent interpersonal and written and verbal communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
  • Skill in budget preparation and fiscal management.
  • Knowledge and understanding of the academic and administrative functions of a university is desirable.
  • Strategic planning and advanced leadership skills.
  • Ability to direct multi-department technical, systems and administrative staff.
  • Ability to provide technology leadership and vision for the university.
  • Ability to provide a strategic level of guidance in support of all information systems and technology initiatives.
  • Ability to lead and manage academic and administrative systems and technology across campuses.
  • Ability to ensure the privacy and security of user information systems.
  • Ability to advance student, faculty and staff productivity with systems and technology implementation and support.
  • Ability to effectively manage information technology assets.
  • Problem-solving experience and aptitude.
  • Evidence of strategic thinking skills and knowledge of technological trends to build strategy.
  • Ability to oversee, develop and implement strong project management systems and documentation for all information systems and technology of the university.
  • Extensive information systems and technology knowledge with an eye towards the future and best practices.

Requirements: (Education, Training, and Experience)

  • Bachelor’s degree (BA/BS) in computer science, information technology, business administration or other related field is required.
  • Master’s degree preferred.
  • A minimum of 5 years of professional experience in IT planning, leadership, and management (people, projects, processes, technology, data, security, and finance).
  • Experience identifying and implementing new information technologies.
  • PMP or other Project Management experience is desirable.
  • Experience working in higher education is desirable.
  • Experience working in a clinical or healthcare setting is desirable.

Application, Screening and Hiring Process:

Screening of applicants will begin immediately. To apply, please submit a cover letter, a resume or CV and the names and contact information of three professional references.

University of Western States conducts background checks for the finalist or finalists of staff and faculty positions. The type of background check will vary by position type. Official transcripts from prior institutions of higher learning must be received prior to offer being extended to the finalist.

University of Western States is an equal opportunity employer.

To apply, please visit our website at: https://www.uws.edu/about/employment/.

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You may attach your materials as Word or PDF documents.

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